Customer reviews of Williams Motor Company Ltd
At Williams Motor Company Ltd we pride ourselves on the great service we provide to all of our customers. We understand that buying a car or van can be a daunting prospect, so we strive to make the buying process as simple and hassle-free as possible.
But don't just take our word for it, see what some of our customers have to say about us...
Williams Motor Company Ltd
Based on 66 customer reviews
Excellent all-round service
By Chris L on 16 March 2021 | Purchase not verified
I recently bought a second hand Vauxhall Astra from Williams Motor Company and I have to say that the service I received was excellent. The Team ensured that the purchase went through smoothly, the car was in great condition and they also delivered the vehicle, free of charge, all the way to my home in Kent.
Excellent Company to deal with.
By John W on 09 March 2021 | Purchase not verified
Excellent company to deal with - Good Deal - friendly efficient service ,quality of vehicle can not be faulted. Will definitely do business again.
5 Star Service
By Maisy P on 13 January 2021 | Purchase not verified
Couldn’t fault the service, brilliant contactless delivery. Nothing was ever too much for them from enquiry to delivery. The car is spotless, inside and out thank you.
Fast and friendly service! 10/10
By Lauryn L on 13 January 2021 | Purchase not verified
Couldn’t recommend this dealership enough!! Got my details through the system fast and ensured I got my car within 48 hours of enquiring!! Now if that’s not excellent service I don’t know what is. The team were all very friendly, ensured my car was ready and spotless by the time arranged, and honestly I couldn’t be happier with the service received and the quality of the vehicle! You’ve made my year!
Can’t recommend them enough
By Daniel G on 20 November 2020 | Purchase not verified
Recently brought a new car from here and can’t recommend them enough. Great communication from start to finish. Offered a fair price for my part exchange and the car I purchased was a great price for the spec/mileage. Would happily use them for my next car.
Put a deposit on a Vauxhall insignia.
By Joe W on 14 November 2020 | Purchase not verified
Seen a car a few weeks back at Williams Motor Company. The car was in excellent condition so paid the deposit and arranged to collect in the week. When I returned home realised the spec of the car wasn’t exactly what I wanted , my own fault. Contacted them regarding the deposit and they paid it back in full, legally they didn’t have to. I would most definitely use this company again.
By Steve W on 10 September 2020 | Purchase not verified
Travelled from South Wales to pick up a Ford Fiesta, on arriving the car looked great except for a couple of tyres and no new MOT as promised. The salesman couldn't apologise enough and said it seems the serviced it instead of MOT. He spoke to the owner who's attitude was if you don't want it then don't buy it after travelling for over 3 hours i couldn't believe his attitude. Eventually he agreed to drop the price by £100 for a MOT and 2 tyres and as my son who is 17 really wanted it I agreed. The reason I am writing is that I have just found out that the official MOT ran out in July and the car had been given a 6 month extension because of Covid, I'm amazed they sold a car that they knowing this and knowing it may not be road worthy. Please stay away from this dealership. Shocking company with a stinking attitude
Worst customer service I’ve experienced !
By Paige H on 29 July 2020 | Purchase not verified
Very disappointed with lack of communication when attempting to purchase a car from these, ended up having to go elsewhere. Went to see a car with my partner and was left appalled. Man at Wistaston road garage on Sunday was RUDE! Left multiple emails regarding the car and had no reply. Partner rang up to ask if car was still available not realising it was my partner and they said yes it was still available even though I tried to ring a couple of minutes before and was ignored after a few minutes of him ringing I rang back a lady answered and said that she had only just seen my emails bare in mind this was 3.15pm and I had left multiple emails from 9am that morning. She replied by saying she would chase this up for me and ring me back in half hour. Half hour came and still nothing... this company is an absolute joke! Would not recommend!
Worst buy ever
By Matthew F on 24 July 2020 | Purchase not verified
Where to start to start with this purchase the list is endless. I’ll start off with the good points: Good points...... the car looks good in blue Bad points: Car was mot’d the day I collected it and major faults were present, car would wobble at speed and when braking the steering wheel would shake. Was “told they company would seek advice” on the grounds of slander for querying the MOT status with the faults. Tried to contact the garage over the faults and got no reply until I had an independent inspection took 14 days to get a reply and the car was deemed unfit for the road Was looking to hand it back and it was made clear “it would take weeks to sort” so opted for repairs. Car was repaired and within 3 miles an engine management light appeared. Problems where repaired and the car drives better required from suspension components replacing however the radio still hasn’t had the code found/recovered and I have to pay to have that
Great company to buy a car from.
By STUART W on 19 June 2020 | Purchase not verified
Great value car and excellent service, help all the way from choosing car, obtaining finance and driving it away . Would recommend this company as you can trust what they say.
Williams Motor Company Ltd
- 01270 397939
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|Monday||09:00 - 18:00|
|Tuesday||09:00 - 18:00|
|Wednesday||09:00 - 18:00|
|Thursday||09:00 - 18:00|
|Friday||09:00 - 18:00|
|Saturday||09:30 - 16:30|
|Sunday||10:30 - 16:00|
Alternative times available by appointment.