Customer reviews of Williams Motor Company

By Stephen B on 03 January 2020 | Purchase not verified

Had very good Experience, from 1st Contact, through to receiving my Jaguar. I pointed out a few issues & they were corrected. Arrived 29th November 2019. It was a nice day, when the car was delivered, so was able to spend many hours, washing & polishing etc. I am NOW very Happy with this vehicle. It's taken me a few weeks to get it, as I wanted. Learning to understand where everything is & how it all works, different to other vehicles. I paid a bit more for a Lower Mileage Car, so there would not be any further costs, other than minor ones, that are no issues. It had only 49,000 Miles. Bodywork is fine, Paintwork ok. Drives exceptionally well. I installed a Reversing Parking Camera, as it only had a Parking aid. Also Changed the Rear Number Plate Lights to 2 x LED's, much Brighter. Will eventually Upgrade to Front Lights to 2 x H7 Lamps 150% Brighter. All in All, I have nothing other to say, than I am glad I discovered Williams Motor Company.

By John T on 31 October 2019 | Purchase not verified

Great team fab cars a real wide selection will be back Thanks for your help

By Andy M on 14 October 2019 | Purchase not verified

Was recommended to try this dealer and was glad I did. Was left to my own devices to choose a car with no interruptions from salesmen. The customer service is more than excellent. After purchase I had a slight problem. They gave me a courtesy car straight away until my issue was repaired at no cost to myself. If you want to buy a car from a true honest dealership then this is the place to go. If I ever need another vehicle I will be returning.

By Dave R on 06 October 2019 | Purchase not verified

Top garage fantastic service at great prices 100000% best garage in Crewe Cheshire

By james P on 03 October 2019 | Purchase not verified

I have bought an Audi from williams motor company the whole experience from test drive to collecting the car has been second to none. Staff are efficient and friendly. I would highly recommend to family and friends.

By Keith E on 19 September 2019 | Purchase not verified

Recently bought a little KA for our granddaughter. Service was second to none. Dave the salesman was most helpful. Discovered a minor fault 24 hours after delivery. Dave actually came to our home collected the car had problem sorted and returned car to us. You would not get this level of customer service for any main dealer. Have nine more grandkids and guess where we will be going for their cars. You got it. Williams

By Chris C on 18 September 2019 | Purchase not verified

The dealer is very good and friendly will recommend him to my friends and the car he sold me was well priced

By Colin H on 12 September 2019 | Purchase not verified

Bought a Kia Sorento last week. Lots of car for not too much money. Friendly staff. Very pleased with car. Extras given after deal was done. Nice touch. Will use this company again.

By Fionn G on 24 June 2019 | Purchase not verified

Would not reccomend to anyone. After doing a straight swap with my VW Polo, the car I collected was not even roadworthy. I have already after just over a week, find myself having to replace collapsed Brake Shoes, as well as the rear brake disks and pads. According to one of Williams member of staff, the car is not allowed to be returned due to its high mileage, when as a matter of fact, under the consumer rights act, you are still entitled to 3 months warranty in which you can return the vehicle or request the relevant repairs to be made, which williams have refused even though they claim it is bought as seen, this law still covers the customer. I will no doubt be writing to the owner about this issue and hopefully it can be resolved, but up to now, what an utter shambles. I have now found out, that the clutch is on its way out, which was hidden by a plastic doorstop drilled underneath the clutch!! As well as several other problems.

Reply from Williams Motor Company on 15/08/19

Thank you for leaving this review but we did express and documented it on the invoice due to this car doing a massive 167000 miles the car would be sold as seen no warranty am sorry your un happy but we did express this at the time of sale

By David P on 01 January 2019 | Purchase not verified

We bought an inexpensive car from Williams after seeing it on the internet. As we live far away we couldn’t inspect the car for several weeks but with a small holding deposit the car was kept for us to buy if we wanted once we actually saw it. A test drive was no problem and we finalised the sale. There were a couple of issues that needed attention and Williams arranged for this at their cost and at a garage that was convienient to us. This was a premium level of service for a relatively small sale. Williams went to great lengths to make sure we were happy, and we felt valued as customers. Thanks for looking after us.